Legal

Data deletion requests

PPC Armor LLC provides a formal workflow for deleting workspace-scoped product and support data, subject to legal, security, and contractual retention duties.

Last updated · September 4, 2026

How to request deletion

  • Email [email protected] from the business address associated with the workspace.
  • Include your workspace ID, the datasets you want deleted, the timeframe, and the reason.
  • If you are an authorized agent, include proof of authorization.
  • We may ask for identity verification before irreversible deletion.

What we can delete

  • Workspace-scoped session and click-protection records in product ledgers.
  • Support tickets and contact-form messages tied to your workspace.
  • Team invites and operator accounts that belong only to that workspace, when requested by an authorized admin.

What we may retain

  • Records required for tax, accounting, fraud prevention, or legal claims.
  • Security logs needed to investigate abuse, for a limited period.
  • Aggregated or anonymized statistics that no longer identify a person or workspace.
  • Data controlled by ad platforms after you pushed exclusions — those copies are governed by the platform’s policies.

Timeline

Eligible requests are typically completed within thirty (30) calendar days. Complex or multi-workspace requests may take longer; we will tell you if an extension is needed. After deletion, backups may take additional time to roll off according to our backup cycle.